Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company information for enterprise accounts
• Payment and billing information
• Course progress and certification data
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Generate and issue certificates
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell your personal information. We may share your information:

• With your company administrator if you're using an enterprise account
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Certification records are retained in accordance with industry standards and legal requirements.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@getcertigo.com
Address: Certigo Privacy Team, Canada